Job Description

Job Description
The Studio Specialist plays a key role in supporting the UTC Library Studio, a creative and technology-rich environment that fosters multimedia literacy, high-end computing, and innovative projects for research and teaching. This position provides front-line assistance to students, faculty, and staff, offering guidance on technology use, circulating equipment, and managing services such as 3D printing. The Specialist also develops and delivers workshops, leads tours, creates instructional materials, and provides one-on-one consultations to enhance user experience. Additional responsibilities include maintaining Studio spaces and equipment, contributing to team planning, and supporting library-wide outreach and engagement initiatives.

This position primarily works an evening shift.

Responsibilities
Public Service

Assist patrons in person, online, and by phone with technology and information questions.
Circulate and demonstrate equipment, explain policies, and inspect items.
Manage 3D printing services, including initiating print jobs and troubleshooting.
Resolve service issues and adjust fines, fees, or loan periods using independent judgment.
Open and close the Studio and maintain accurate transaction records.
Instructional Support

Develop and teach workshops for campus audiences and specific classes.
Lead tours and orientations for internal and external groups.
Provide one-on-one consultations for projects and technology support.
Create instructional materials in print and online.
Operational Duties

Maintain Studio spaces and equipment inventory.
Ensure operational documentation is current.
Other Responsibilities

Participate in team meetings and planning.
Serve on Library committees and contribute to outreach initiatives.
Adjust schedule as needed to support academic calendar operations.
Knowledge, Skills, and Abilities:

Excellent interpersonal and communication skills.
Ability to explain complex multimedia processes to diverse audiences.
Knowledge of graphic design, A/V production, 3D design, web design, and related software.
Strong computer skills (Windows and Mac OS).
Ability to learn new technologies quickly and troubleshoot hardware/software issues.
Strong organizational skills and attention to detail.
Review of applications will begin January 21, 2026 and will continue until the position is filled. Applications received by this date will receive priority consideration.

Qualifications
Required:

Bachelor’s degree
Prior work experience in audio/video or multimedia field may serve as a proxy for education; every two years of experience will count as a year of post-secondary education.
One (1) year of experience in a public service, teaching, or customer service setting.
Preferred:

One (1) year of work experience in an audio/visual or multimedia environment.
Work Location:

University of Tennessee – Chattanooga, TN Campus
This is a fully on-site position.