Job Description

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary
Department Summary:

The Program on Intergroup Relations (IGR) is a joint program between Student Life and the College of Literature Science and the Arts focused on social justice education and intergroup dialogue. IGR works proactively to promote understanding of intergroup relations inside and outside of the classroom. Multidisciplinary courses and co-curricular programs utilize experiential learning and models of dialogue to help students learn about social inequalities, intergroup relations, and social justice.

Position Summary:

This position provides strategic and operational leadership for a set of student-engagement programs including the Student Experience Team (SET), IGR's new Theme Hall, and designated components of the CommonGround program. The Program Manager is accountable for program design, implementation, assessment, continuous improvement, and student-development outcomes across this portfolio.

This position directs SET, which promotes valuable, sustained engagement in the IGR community through community building, student feedback, well-being initiatives, and early alumni engagement. The Program Manager also leads the planning, launch, and ongoing implementation of IGR's new Theme Hall, scheduled to begin in the fall 2027. In addition, this position works with a Senior Program Manager to implement the CommonGround program, a peer lead program which includes peer facilitated social justice workshops. Responsibilities include workshop operations, supervision and development of student employees, and oversight of curriculum implementation and improvement. Finally, this position works closely with IGR's student recruitment and outreach team and participates on select IGR and Student Life committees.


Responsibilities*

CommonGround (CG) (30%)

Lead workshop management and oversight including supervision of programming team members (graduate and undergraduate) who assist in this work.
Independently coach, supervise, and provide a quality paid learning experience for approximately five members of the CG Programming Team rooted in student development theory (four undergraduate and one graduate).
Oversee and provide guidance for curriculum implementation for CommonGround through bi-weekly meetings and other professional development opportunities.
Assist Senior Program Manager to recruit, hire, and onboard CommonGround student colleagues.
Support Senior Program Manager to implement CommonGround.

Theme Hall (20%)

Lead the design, launch, implementation, and assessment of IGR's new Theme Hall in collaboration with Michigan Housing.
Serve as IGR's primary programmatic contact for the Theme Hall and exercise independent judgement and resolve programmatic and student-support issues while working on site in the residence hall, escalating matters as required by University policy.
Recruit, select, onboard, coach, and provide functional supervision for the Theme Hall Resident Advisor.
Develop and create a culture of connectedness for IGR students within the IGR Theme Hall to staff, faculty, and alumni.
Coordinate and host events in alignment with IGR's stated goals for the Theme Hall.
Facilitate 1-on-1 meetings with Theme Hall residence to support well being, student engagement, and student success.
Responsible for developing the budget, tracking expenditures, reconciling and maintaining the budget, and reporting on the budget for the Theme Hall.
Coordinate additional administrative responsibilities within IGR's Theme Hall.

Student Experience Team (SET) (20%)

Direct SET's program design, implementation, assessment, and continuous improvement.
Recruit, hire, onboard, coach, and supervise approximately 1-2 programming assistants rooted in student development theory.
Develop and sustain a culture of connectedness for IGR students, staff, faculty, and alumni.
Lead efforts to gather student feedback, make recommendations, and where appropriate implement evidence-based program improvements.

Design, host, and assess events that foster belonging, well-being, professional development and sustained student involvement in the IGR community. This includes providing strategic oversight for IGR annual events which may include but are not limited to:

Welcome Back Event
Community Building Events

Partnership events:

Coordinating IGR student attendance at Heritage events in partnership with Totter/MESA
Well-being and community building events in collaboration with SL Units
Assist students in connecting their IGR experience to their resumes, interviews, and graduate school in collaboration with the following:
Career Center
Alumni Panel
Study Days
Minor Party
Graduation & Open House
Lead Year 0 (senior year) and Year 1 alumni engagement work.
Responsible for developing the budget, tracking expenditures, reconciling and maintaining the budget, and reporting on the budget for SET.
Coordinate additional administrative responsibilities within SET.

Recruitment & Communications (20%)

Lead efforts to build IGR relationships with students and various units across campus.
Attend and support IGR recruitment efforts.
Coordinate, attend, and/or implement recruitment and outreach events.

Other IGR Responsibilities (10%)

Assist in assessment, evaluation, and storytelling within their portfolio
Participate in IGR committees to further the collective work of IGR
Attend regularly scheduled IGR staff meetings
Other duties as assigned

Required Qualifications*

Master's degree in Higher Education, Social Work, or Counseling, or an equivalent combination of education and experience may be substituted for the educational requirement.
Minimum two years of professional or student experience in student affairs and/or related educational services work with emphasis on student-centered, developmental supervision and coaching as well as program design and implementation skills.
Experience in facilitation and/or teaching of social justice education.
Experience in a student affairs environment and commitment to student development.
Prior experience with social justice, social identity exploration (of others and self), and/or intergroup education.

Desired Qualifications*

The preferred candidate will have relevant professional experience; experience developing curricula; knowledge of student development theories; experience designing, implementing, and analyzing assessment methods such as surveys and focus groups; experience recruiting participants and fostering community among students, staff, and faculty; and knowledge of university policies and procedures related to student affairs.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information:

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

#studentlife

Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):

Good interpersonal skills and experience in successfully navigating conflict in a team setting.
Ability to manage multiple priorities and work cooperatively with others in a fast-paced, changing environment.
Ability to accomplish tasks autonomously and efficiently; strong administrative and organizational skills.
Strong interpersonal skills, including excellent written and verbal communication.
Demonstrated ability to work effectively with individuals and groups from a variety of identities, cultures, backgrounds, ideologies, populations, including personal and social orientations (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities).
Ability to set expectations and achieve results while contributing to the larger unit goals & mission.

Financial/Budgetary Responsibility:

The Program Manager will be responsible for setting the programming budget and tracking programming funds for approximately $5,000.

Working Conditions:

Flexible work schedule required for anticipated frequent evening and weekend programs throughout the year.

Physical Requirements:

Ability to move or transport materials up to 15 pounds

Direct Reports:

Student Temporary Employees:Approximately 1-2 undergraduate or graduate Program Assistants for SET,
Approximately 4 undergraduate Programming Team members for CG, and
Approximately 1 graduate Programming Team member for CG.

Union Affiliation

This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

All applicants must submit application through our website at www.careers.umich.edu The job ID is 285296.